Privacy Policy

Last Updated: January 23rd, 2025

1. types of data we collect

To provide our marketing services effectively, we may collect the following types of personal data from clients and users:

Personal Information: Names, email addresses, phone numbers, and social media handles.
Business and Contact Information: Company names, job titles, and business addresses.
Content Assets: Photos, videos, and brand guidelines required for campaign creation.
Technical Data: IP addresses, browser type, and browsing behavior, typically through cookies and analytics tools.
Data Collection Methods: Data is collected through email, WhatsApp, website forms, and other direct communication methods. Additionally, cookies and similar tracking technologies may be used on our website to enhance user experience and gather analytics.

2. How we use your data

We use collected data in the following ways:

Client Communication: To facilitate effective communication regarding projects, deliverables, and account management.
Service Delivery: Personal data is used to execute marketing campaigns, develop social media strategies, create content, and provide project updates.
Marketing and Analytics: Data may be used for analytical purposes, service improvement, and targeted marketing communications, with consent where applicable.
Internal Record-Keeping: To maintain accurate client records and comply with legal obligations.

3. data sharing

We may share data with selected third-party service providers to support our services, including:

Cloud Storage Providers: For securely storing project-related files.
Marketing and Analytics Platforms: For campaign management, performance tracking, and reporting.
AI and Data Analytics Tools: For data insights and enhanced campaign targeting.

Data shared with third parties is strictly limited to the purpose of supporting the services we provide. All third-party partners are expected to follow privacy and data protection standards.

4. data security

To protect your data from unauthorized access, disclosure, or alteration, we employ a range of security measures:

Encryption: Sensitive information is encrypted in transit and at rest.
Secure Servers: Data is stored on protected servers with strict access controls.
Access Restrictions: Only authorized personnel are granted access to personal data for business purposes.
Regular Security Reviews: We perform periodic security assessments to ensure data remains safeguarded.

5. data retention

We retain personal data for the duration of our contractual relationship with each client. Once the relationship concludes, all retained data is securely deleted unless retention is required for compliance with legal or regulatory obligations. Backup data will also be cleared within a reasonable timeframe following contract termination.

6. rights of users

Clients and users have rights regarding their data:

Right to Access: You may request access to your personal data and receive a copy of the information we hold about you.
Right to Rectification: You may request corrections to any inaccurate or incomplete information.
Right to Deletion: Upon request, we will delete your personal data, provided it is no longer needed for the purposes for which it was collected, and we have no other legal grounds to retain it.
Right to Withdraw Consent: Where consent is required for data processing, you may withdraw it at any time.

To exercise any of these rights, please contact us at info@thirdborn.ae.

7. cookie policy

Our website may use cookies to improve user experience and collect statistical data. By using our website, you consent to our use of cookies as described below:

Types of Cookies:

Session Cookies: Temporary cookies that expire once you close your browser.
Persistent Cookies: Remain on your device to provide a more personalized experience on return visits.
Analytics Cookies: Track visitor behavior and gather data on website usage.
Managing Cookies: You may manage or disable cookies through your browser settings. Note that disabling cookies may impact your experience on our website.

8. changes to this policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable regulations. Any updates will be posted on our website, and material changes will be communicated directly to clients where required.